Employee satisfaction and engagement survey

Measuring employee experience to drive positive employee engagement and improve your business

Do you want to truly understand the needs of your employees and get insights to make your organization successful in the market?

Need employee knowledge to help you focus on what matters most and help your leaders take effective decisions?

Do you want to maintain the pace of the company's development throughout the year and at the same time remain a desirable employer?

EPSI EMPLOYEE SATISFACTION AND ENGAGEMENT SURVEY FOR HR DIRECTORS AND OWNERS

Employee satisfaction is a proven indicator of an organization's success and a reason for increased employee engagement.

By working with satisfaction and engagement interlinked metrics, you can easily reduce employee turnover and absenteeism, as well as positively impact customer satisfaction, costs, and company-wide profitability.

ALL EMPLOYEE SURVEYS ARE NOT CREATED EQUAL

EPSI ESI employee satisfaction and engagement surveys are crucial to the success of any company, as employees make the biggest contribution to an organization's performance.

Satisfied and loyal staff will better serve consumers. Customer satisfaction and loyalty will also increase as consumers interact with employees.

The combined effect of this interaction will lead to increased profitability. Therefore, employers need to understand what drives their employees if you want to ensure your futere success.

But there is one catch. Employee behavior is a complex mechanism that cannot be measured by simple methods such as eNPS for example. Not all employee engagement research will allow you to achieve employee engagement growth.

The Employee Satisfaction Index (EPSI ESI) surveys are directly related to the metrics that Human Resources departments are responsible for.

How much does it cost to replace your employees?

% Salary

20%

MOST JOBS

213%

HIGHEST-PAYING JOBS

EPSI’s Employee Experience Measurement helps enterprises identify the key drivers of employee engagement, understand which drivers have the biggest impact on the employee experience and prioritize employee

initiatives that will make a quantifiable difference to the enterprise

With EPSI Employee Satisfaction solution you can:

EPSI RG offers state-of-the-art measurement, ready-to-access results, and in-depth analysis of your

metrics to help you easily track and improve your employee relations.

Know Your People Needs, Desires and Wants

How satisfied and engafged are your employees?
Understand what your people want at
every stage of employee journey

Measure and Report Performance

Far more precise, accurate, and reliable than other employee satisfaction and engagement measurement tools, you tracks performance continuously across the entire employee experience.

Predict Success

Are you watching your employee satisfaction score – or changing it?
EPSI ESI Survey provides specific actionable intelligence to help you make smart business
decisions and retain yout top talents.

EPSI RG OFFERS EMPLOYEE SATISFACTION AND ENGAGEMENT SURVEYS TO LOWER COSTS AND GROW YOUR BUSINESS

Objectivity of results

When working with EPSI, you can be confident in the results of the study, as the work is carried out by independent experts using 20 years of scientifically proven technology for assessing employee satisfaction and engagement.
Benchmarking and best practices

Comparability of employee satisfaction and engagement results with international and industry results.

EPSI conducts a pan-European industry benchmarking of employee satisfaction on a regular basis
Recognized quality

You get reliable, accurate and reliable results, which are guaranteed by compliance with the requirements and recommendations of EFQM. The results of EPSI employee satisfaction surveys are easy to use for external and internal PR.
Engagement scorecard

You get a setup of a system for monitoring and managing employee satisfaction and engagement, not a single study. You also have the option to run your own survey system in the future at a reduced cost.

Making a great product, delivering an amazing service, and building a successful and resilient company requires engaged, motivated, dedicated employees.

Scientifically proven methodology of Employee Satisfaction Survey - EPSI ESI

The EPSI ESI (employee experience measurement) methodology is based on many years of research since 1997 in the field of human resource management, applied psychology, psychometrics and statistics.

Over the past 20 years, methodologies and approaches to the employee satisfaction and engagement surveys have undergone significant changes.

The approach taken by EPSI is based on mathematical models that reliably describe cause and effect relationships.

This allows EPSI to make reliable predictions of employee behavior and develop engagement programs based on an understanding of what really matters to employees.

EPSI ESI calculates the real, not the declared, importance of these factors.

This is an advantage over surveys that prioritize based on employee rankings, which do not reveal significant differences between factors because employees tend to think that everything matters.

You can read more about the scientific methodology of employee satisfaction and engagement research below...

EPSI EMPLOYEE EXPERIENCE MEASUREMENT APPROACH

POWERFUL DIAGNOSTIC CAPABILITY

Use of valid, reliable and sensitive scientific measurement ensures highly accurate performance metrics that managers can use to confidently assess employee experiences.

PRESCRIPTIVE GUIDANCE

Advanced modeling algorithms result in prioritized improvement guidelines that optimize resource allocations

PROGNOSIS OF FUTURE OUTCOMES

The combined cause-and-effect framework provides tools for the prediction of future outcomes that yield realistic ROI calculations.

GUARANTEED RESULT OF THE SURVEY

2 most impacting dimensions to improve employee relations for future growth of productivity, reducing level of turnover and absenteeism

ASK FOR CONSULTANCY WITH EPSI RG EXPERT

REQUEST

AFTER THE PROJECT WITH EPSI RG YOU GET:

By using the Employee Satisfaction and Engagement Scores (EPSI ESI) on a regular basis, you will get answers to questions like:

Why is there a decrease or increase in staff turnover? How can this indicator be reduced?
To what extent does a change in engagement affect employee turnover? And how much does it cost your company?
What factors impact employee satisfaction and engagement? How can you change them?
How can you improve employee productivity and overall tenure with the EPSI ESI Priority Map?
How much money do you spend on HR effectively?
What expenses do not have any impact on the result and can be saved?
What do employees think about a company? How do their actions compare with those of the company?

WHY EPSI?

EPSI - a special team of highly
skilled professional you can trust

20 Years of Experience

Experience in applying and testing the EPSI methodology is more than 20 years. This is a proven technology that has shown results in many countries, industries and companies.

300+ clients

More than 300 clients from Europe use EPSI ESI to achieve significant changes in their business, working with the results of the study for an average of 3 years.

From Academia

The development of the EPSI ESI methodology began at the Stockholm School of Economics in 1993 as a research project with careful attention to the reliability, validity, verification and applicability of the obtained results.

Quality Organizations Approved

The EPSI ESI methodology is approved by the European Foundation for Quality Management (EFQM), which allows companies striving to achieve business excellence to receive prestigious European Quality Awards

12 Years Together

Customers with the best results in the market have been using EPSI CSI research for 12 years

Mathematical Model

Recommendations for working with your talents are based on accurate mathematical modeling of employee actions with predictable confidence in the result

TALK TO US ABOUT YOUR COMPANY EMPLOYEE EXPERIENCE

GET IN TOUCH

WITH EPSI ESI SOLUTION YOU CAN:

Get 4 interrelated engagement metrics

Understand how satisfied, motivated, loyal and engaged your employees are today, using a proven and time-tested employee experience measurement system.

Quantify impacts of your decisions

Quantify the impact of satisfaction on your employees' intention to be loyal and engaged.

Make better predictions

Predict the impact of HR events and programs on the behavior of your employees.

Set priorities for improvements

Prioritize company process improvements based on reliable metrics so that you only invest where you'll get the highest ROI - increasing engagement, reducing churn, and other areas that are vital to your company.

Make benchmarking analysis

Compare yourself with other companies in the market based on a single satisfaction index measured worldwide.

4 STEPS TO GET VALUABLE CUSTOMER INSIGHTS

PREPARATION AND IN-DEPTH INTERVIEWS

At this stage, we will conduct setup conversations with your management and in-depth interviews (7-12 interviews) with your employees, create employee behavioral models and adapt questionnaires. We will also plan the whole process of communication plan for the employees together with you.

PERIOD: 1-2 weeks

CHALLENGES YOU CAN SOLVE WITH EPSI ESI SURVEY

Prove to management which personnel costs are effective investments

Financing is targeted. Therefore, you can quickly increase efficiency, as the results of the study show exactly in which areas of the work of employees it is necessary to invest resources in order to increase the efficiency of their activities and increase productivity.

Properly build staff motivation and prepare measures to increase productivity

The results of the EPSI ESI research show how various satisfaction factors affect staff motivation. Therefore, your strategy for motivating employees becomes justified and within 3-5 years affects the economic results of the company.

Monitor employee satisfaction and plan management decisions that work

Regular employee satisfaction and engagement studies according to the EPSI ESI methodology allow you to "keep alerted" and manage human capital with predictable results

Participate in quality competitions or ISO certification

Regular monitoring of the EPSI employee satisfaction index is a mandatory requirement for participation in European quality competitions as well as to increase the company's market value

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Employee training programs for your engaged organization

There is no engagement or retention if your managers do not share the principles of engageged organization or do not understand how to use knowledge about employee experience.

New ideas require adjustments and changes in processes, building an EX (employee experience) assessment system, acquiring new competencies and experience.

EPSI consultants are experts in training employees and managers on how to develop employee experience.

EPSI RG services to create an outstanding employee experience

We are a full-service provider with a range of experienced experts specialized in employee retention strategies.

Regardless of whether you need help developing a full employee feedback system or you just want to conduct employee satisfaction and engagement survey, we are ready to help you and have the necessary knowledge inside the company.